Sustenance Engineering
Calsoft Labs offers the following sustenance services:
Product Enhancement
This involves Calsoft Labs working closely with the customer and understanding the market demands. This is then turned over to our engineering team who incorporate new feature upgrades.
Patch Management
This involves acquiring, testing, and installing multiple patches (code changes) and includes maintaining current knowledge of available patches, ensuring that patches are installed properly, testing systems after installation, and documenting all associated procedures, such as specific configurations.
Service Packs
Compact service packs with details on product updates and its impact on security; program compatibility, reliability etc are compiled and provided to the customer